Advania Norway
How Advania Norway revolutionized customer support with Webex Contact Center
Discover how a people-first IT company modernized its service operations using AI, automation, and seamless integrations.
From outdated to outstanding.
Learn how Advania Norway moved from legacy systems to future-ready customer support powered by Webex Contact Center.
Challenges
Advania Norway’s customer experience was lagging due to outdated technology.
Solutions
They integrated with Webex Contact Center to improve communication and support.
Results
The company now delivers future-ready customer experiences with Webex Contact Center.
Advania Norway builds the future of support with Webex.
A forward-thinking tech provider shows how the right platform can enhance innovation and empathy.
Better data, better decisions
Custom reporting and real-time analytics from Webex now guide smarter strategies and improved performance.
The power of integration
Combining Webex, ServiceNow, and Microsoft Teams created a seamless ecosystem for customers and agents alike.
The cornerstone of a CX evolution
By investing in AI and flexible tools, Advania Norway strengthened its customer-first culture across every channel.
Building a modern CX ecosystem.
Discover how an all-in-one solution unlocked efficiency, collaboration, and long-term scalability.
We wanted something more modern, and with AI capabilities that could take us into the future.
Webex Contact Center gave us a platform that we could grow with, not grow out of.
We’ve saved two full-time positions just by not having to manually transfer calls anymore.
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