Frost & Sullivan ranks Cisco as a leading vendor in the Frost Radar™: Customer Experience Platforms in EMEA.

According to Frost & Sullivan, customer experience platform adoption continues to gain momentum in EMEA fueled by accelerating cloud migration, rapid AI innovation, and increasing demand for unified, omnichannel customer experiences.

Today, we’re proud to announce that Cisco has been named as one of four companies that outperformed in the EMEA market in 2025, achieving growth above 20 percent.

As a Frost Radar™ Growth and Innovation Index leader, Cisco stood out for its AI-powered platform that unifies CCaaS, CPaaS, and UCaaS, its hybrid and sovereign cloud capabilities tailored to EMEA's strict regulatory landscape, and its extensive, partner-led delivery model that ensures local expertise and support across the region. In addition, with a presence in 157 countries, Cisco is uniquely positioned to support complex, multinational enterprise deployments.

Download the report to discover why Frost & Sullivan recognizes Cisco as a top-ranked growth and innovation leader in EMEA's rapidly evolving CX landscape.