SMS reminders.

Ensure customers never miss an event, appointment, or activity with proactive SMS reminders.

Reliability

SMS reminders don’t depend on recipients having internet access or an installed app to get the message. As long as they have their phone on them, they’ll get the reminder.

Integration

By using a text messaging app with a wide range of app integrations, SMS reminders can become an automated part of your business.

Conversational

Deliver a more conversational experience with two-way SMS so customers can respond to messages to confirm attendance, or organize different outcomes.

Send reminders made easy with worldwide coverage

Power fast, secure two-way SMS with intelligent routing and built-in fraud protection.

200+
countries for one-way SMS
40+
countries for two-way SMS
2<s
message latency
One and two-way SMS

Send reminders and leverage two-way messaging to enable customers to confirm or organize a different outcome with a few taps on the screen.

Speed

Avoid unnecessary message hops with our carrier-agnostic hub and intelligent routing, ensuring your communications take the optimal route every time.

Fraud controls

Our Tier 1 network is protected by adhering to the strictest security regulations with proactive monitoring and anti-smishing programs.

SMS reminder FAQs

Have more questions on SMS reminders? Get in contact with us today.

Contact us
What is an SMS reminder?

An SMS reminder is a text message sent to individuals or a group to remind them about an upcoming event, appointment, deadline, or any other important information. It serves as a convenient and efficient way to keep people informed and ensure they don't forget important dates or commitments.

When to send an SMS reminder?

The timing of an SMS reminder depends on the type of event or information: send appointment reminders 24–48 hours in advance to allow time to prepare or reschedule, deadline reminders a few days beforehand to prompt task completion, and event reminders one to two days prior so it stays fresh in attendees’ minds.

How to send automatic text reminders?

Follow these steps to efficiently send automated text reminders:

  1. Choose an SMS service provider with automation capabilities.
  2. Sign up and set up your account, configuring preferences and integrations.
  3. Build your contact list of recipients and create concise, personalized reminder templates.
  4. Set up automation rules based on triggers, timing, and recipient marketing preferences.
  5. Test and review your messages, including on different devices, before launching.
  6. Activate the automated text reminder system and monitor delivery and response rates.
SMS reminders for Utilities
Servicing

Optimized workforces

Send timely reminders about maintenance and service activities to ensure customers are available and prepared.

Send timely reminders about maintenance and service activities to ensure customers are available and prepared.

Smart meter

Energy efficiency

Use smart meter reminders to help customers be more aware of their energy usage and consumption patterns.

Use smart meter reminders to help customers be more aware of their energy usage and consumption patterns.

Payments

On-time payments

Keep customers informed so they pay promptly and avoid additional fees.

Keep customers informed so they pay promptly and avoid additional fees.

Renewals

Decrease churn

Keep customers informed when their contracts are about to expire, putting them on the path to renewal.

Keep customers informed when their contracts are about to expire, putting them on the path to renewal.

Travel SMS reminders

Send real-time updates and travel reminders to keep journeys smooth and stress-free.

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    Booking confirmations

    Ease trips away nvenient by sending automated SMS reminders about booking a car, hotels, flights, or other activities.

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    Flight check-in

    Help travellers plan and save time at the airport by sending flight–check-in information before their departure.

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    Travel documentation

    There’s nothing worse than realizing you don’t have the right visa or luggage size just before boarding. Send passengers key information and documents for an easier journey.

  • Banking SMS reminders
    Help customers stay in control of their finances.

    48% of customers prefer using SMS among digital channels for convenience.

    Card expiry

    Prevent customer frustration by letting them know their card is about to expire, and how to activate their new card, for a seamless experience.

    Payment reminders

    Increase customer satisfaction with a more open dialogue by sending outstanding payment reminders about any missed or forgotten payments.

    Credit card payments

    Help customers better manage their credit card debts by reminding them of balances due and any accumulated interest.

    Healthcare SMS reminders
    Support patients at every step of their care.

    Reduce missed appointments with timely reminders that keep patients informed and prepared.

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    Appointment reminders

    Reduce patient no-shows and ensure healthcare professionals’ time is used effectively with SMS appointment reminders.

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    Prescription and medication

    Ease prescription and routine medication management with personalized SMS reminders so patients know what medications to take, and when.

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    Billing reminders

    Streamline billing processes and support patients with their payments by letting them know about upcoming medical bills.

  • SMS resources to get you started.
    SMS marketing guide
    How to create SMS marketing campaigns that engage, inform, reassure, and delight your customers.
    Network eGuide
    Find out about our Tier 1 network that offers direct carrier connections.
    Global SMS
    How to identify the right SMS provider for global SMS success.
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