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Story of an unsung hero
Impossible, it’s just another day’s work for IT.
Products
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WEBEX SUITE
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MeetingsVideo conferencing and screen sharing
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EventsIn-person and hybrid event management
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CallingCloud calling and phone system
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Video MessagingVideo messaging and screen recording
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MessagingGroup messaging, chat, and file sharing
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PollingInteractive Q&A, quizzes, and polling
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WebinarsLarge meeting and virtual event hosting
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WhiteboardingDigital co-creation and brainstorming
WORKSPACES
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Collaboration Devices
Explore AI-powered devices for any space.
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Workspace Designer
Design your own meeting room.
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Workspaces
Get blueprints for incredible outcomes.
CUSTOMER EXPERIENCE
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AI Agent
Dynamic AI interactions that lead to customer resolutions
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Cloud Contact Center
Intelligent, digital to human customer interactions
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AI Assistant for Contact Center
Empower agents, supervisors, and customer-facing teams with AI
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CPaaS
Communications platform for automating customer journeys
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Workforce Optimization
Optimize agent performance and customer satisfaction
Devices
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COLLABORATION DEVICES
Solutions
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USE CASES
CROSS-PLATFORM
Resources
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APP INTEGRATIONS
Your IT needs. Solved.
Tasked with video-enabling every workspace and rolling out services like AI, messaging, meetings, calling, and customer experience tools—before employees try to do it themselves—our hero, Bobbi, needs to find efficient solutions, fast.
That’s where Webex comes in.
“We need to video-enable everything.”
Craig missed the briefing. Otherwise, he’d know the company is rolling out Cisco devices with NVIDIA technology built in—an easy way to enhance every meeting space with AI.
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“Our NPS scores are horrible.”
Donna is dealing with agent burnout and upset customers. She desperately needs an AI-powered contact center solution with customer journey mapping, robust management features, and actionable analytics.
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“AI, everywhere. Even the desks?”
Joe is all about the next big idea... but often really misses the mark. Bobbi has a better idea for how to utilize AI in the office.
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“But can we manage it all?”
The whole team loves what Bobbi’s rolled out. But they’re concerned it may fail on them when they need it most.
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The job is never done.
Every office has an unsung hero. They’re always there for us no matter how big or crazy our asks.
So today, we celebrate you, IT hero.
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