Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Personalized experiences for any desk.
Intelligent experiences in any meeting room.
Elevated experiences for specialist environments.
Intelligent, digital to human customer interactions
Optimize agent performance and customer satisfaction
Communications platform for automating customer journeys
Customer Self-Service refers to technologies and strategies that enable customers to access information and perform tasks without needing live agent assistance. This includes FAQs, knowledge bases, self-service portals, and interactive voice response (IVR) systems.