Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Explore AI-powered devices for any space.
Design your own meeting room.
Get blueprints for incredible outcomes.
Intelligent, digital to human customer interactions
Optimize agent performance and customer satisfaction
Communications platform for automating customer journeys
Dynamic AI interactions that lead to customer resolutions.
Grade of Service (GOS) in contact centers measures the quality of voice service in telecommunications, often defined by the probability that a call will be blocked or delayed. In contact centers, a high Grade of Service indicates that calls are efficiently managed and connected without significant wait times or loss of quality.