Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Personalized experiences for any desk.
Intelligent experiences in any meeting room.
Elevated experiences for specialist environments.
Intelligent, digital to human customer interactions
Optimize agent performance and customer satisfaction
Communications platform for automating customer journeys
Online Chat (also known as Website Chat or Live Chat) or refers to a real-time communication tool used on websites that allows customers to interact directly with customer service agents. This tool provides instant support and answers to visitor inquiries, facilitating a better customer experience and potentially increasing conversion rates. Live chat features can include text-based chat, options for file sharing, co-browsing, and sometimes video or voice chat.