Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Personalized experiences for any desk.
Intelligent experiences in any meeting room.
Elevated experiences for specialist environments.
Intelligent, digital to human customer interactions
Optimize agent performance and customer satisfaction
Communications platform for automating customer journeys
Speed dialers, while not as commonly referenced in modern contact center contexts as predictive or automatic dialers, refer to tools that allow users to call pre-programmed numbers quickly. In a contemporary setting, the term might be used to describe features within contact center software that facilitate rapid connection to frequently contacted numbers or services.