Intelligent contact centers: Aragon names Cisco a leader for Webex Contact Center
For the fourth straight year, Aragon has positioned Cisco with its Webex Contact Center solution as a leader among the major intelligent contact center providers.
Read Aragon’s report now to learn about how the cloud-based Webex Contact Center supports a growing array of digital channels with its robust and intuitive drag-and-drop customer journey flow builder. Also, read about the significant focus on AI and automation, and flexible support for on-premise, hybrid, and SaaS cloud offerings.
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