Advancing new products with assisted reality and Webex.

Leng-d'Or uses a suite of Webex products with RealWear AR to maintain its status as a leading global snack food provider by ensuring research and development continuity.

Several types of chips and snacks on little plates and bowls are displayed on colorful woven placemat atop a wooden table.

Collaboration without boundaries.

With Webex, Leng-d'Or can collaborate while working remotely or internationally, accelerating product development.

Challenge Leng-d'Or needed comprehensive visual communication to maintain product testing.
Solution Webex Expert on Demand on assisted reality (AR) glasses, Cisco Umbrella, and Cisco SecureX helped work continue securely.
Results Secure global collaboration between product development and production.
Leng-d'Or's transformation at a glance
Barcelona-based Leng-d'Or develops and produces snack food products, both as a finished product for business-to-consumer sales, and as food pellets for business-to-business manufacturers to cook, add seasonings, and packaging for consumer sales delivery.

Many of Leng-d'Or's 800 customers are based outside Spain—mainly in the U.S., where the business has two major manufacturing facilities. Much of the business's research and development operation involves close collaboration between the Spanish and U.S. sites, which previously involved lengthy visits by Spanish food technologists.

Leng-d'Or had already begun the process of deploying Webex products before the pandemic struck and used Webex with Cisco SecureX to to ensure that work continued effectively and securely when travel was no longer an option. Webex technology enabled Spain-based technologists to view U.S. production lines directly and apply changes and machine adjustments in real time.

Webex technology can deliver extensive benefits in saved travel costs and reduced travel times, enabling Leng-d'Or to broaden its focus on its sustainable operations.
Challenges: Business research and development operations without boundaries
Leng-d'Or needed to continue to develop new products without traveling

Leng-d'Or's product development process involves extensive collaboration between its various sites, particularly in the U.S. and Spain.
With travel ruled out by the pandemic, it needed a way to ensure that this process could continue remotely and securely.
Leng-d'Or's recipes and formulations need to be continually updated and adapted, especially as global warming changes the properties of key raw materials such as corn and flour.
Leng-d'Or needed comprehensive visual communication to maintain testing

Many of Leng-d'Or's customers are based in the US, so the business has two major testing and manufacturing facilities there.
Leng-d'Or technologists needed a solution that would enable them to view and collaborate on all aspects of the product testing process from its Barcelona head office.
Security is a key consideration; using a public web connection could potentially lead to leaks or theft of key product information.
Results: With Webex and Webex Expert on Demand on assisted reality (AR) glasses, work continues effectively and securely
Webex Expert on Demand on assisted reality (AR) glasses and Meraki provide real-time visibility

Using a combination of Webex devices, Webex Expert on Demand on assisted reality (AR) glasses, Cisco Umbrella and Meraki Camera, food technologists in Spain can see and collaborate on production lines operating in the U.S.
Technologists are able to identify any issues in the testing and production process in real time and suggest solutions such as changes to machine settings.
Food technologists no longer need to travel to take part in the testing and development process. This meant work could continue during travel restrictions and will also enable future savings on travel expenses.
Cisco SD-WAN enables online security, ensuring no unauthorized access to sensitive video feeds while also enabling customers to view processes when necessary.
Collaboration technology enables the sharing of ideas

Webex Boards support real-time collaboration, brainstorming, and sharing of ideas between staff in different countries.
Combined with Webex Expert on Demand on assisted reality (AR) glasses, Leng-d'Or developers and technologists can use Webex to exchange drawings and formulas quickly and securely.
Webex technology adds flexibility for the business to adapt quickly, effectively, and securely to working from anywhere during the pandemic.
Development times for future new products are expected to be reduced significantly.

Leng-d'Or, a leading snack food manufacturer.

Based in Spain with facilities in the U.S., Leng-d'Or develops and produces snack food pellets and products, for both the B2B and B2C markets.

Two chips next to a pencil drawing of the same type of chips with the dimensions 35mm by 30mm specified.
4 manufacturing plants Leng-d'Or operates state-of-the-art facilities in Spain, the U.S., Brazil, and Singapore.
300+ employees Leng-d'Or currently has 300+ people working at its seven offices.
800+ customers Leng-d'Or has some 800 business customers globally, 80% of which are based outside Spain.
Sustainability commitment Leng-d'Or has reduced its packaging, promotes recycling, and uses photovoltaic panels to self-generate electrical power.


  • Webex Suite
  • Webex Expert on Demand
  • Cisco Umbrella
  • Cisco SecureX
  • Webex Boards
  • Cisco Meraki SD-WAN