Trends in Collaboration and Community Platforms
IDC MarketScape recognizes Cisco as a worldwide leader for collaboration and community applications
In the world of hybrid work, collaboration and community platforms play an important role in any enterprise IT stack. Among the plethora of options out there, which solutions are best to keep your company connected, build community, and enhance experiences for employees and customers?
One make-or-break feature is integrations: "Deep integrations with the rest of the technology stack improve insights, minimize context switching, and drive significantly more productivity with better worker experience,” said Wayne Kurtzman, IDC’s research director for social, communities, and collaboration applications.
For more insight into critical features to look for, an analysis of vendors in the market, and why Cisco is recognized as a worldwide leader, see the IDC MarketScape: Worldwide Collaboration and Community Applications 2021 Vendor Assessment.
SOURCE: IDC MarketScape: Worldwide Collaboration and Community Applications 2021 Vendor Assessment, by Wayne Kurtzman, Oct 2021, IDC Doc#US46743820.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.