Cisco Systems is a 2025 Customers’ Choice for Unified Communications as a Service on Gartner® Peer Insights™

Cisco Systems receives a rating of 4.5 out of 5 stars based on 152 verified Webex Suite customer reviews as of March 2025.

We’re honored to share that we've been recognized with distinction as a Customers’ Choice for Unified Communications as a Service (UCaaS), 2025.

Download the report to discover why 87% of reviewers as of March 2025—across regions, industries, and businesses of all sizes—would recommend Cisco Systems’ Webex Suite solution to their peers.

Customers’ Choice Report, 2025.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco.

Gartner, Voice of the Customer for Unified Communications as a Service, By Peer Contributors, June 2025.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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